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SMS Messaging Terms & Conditions

Aday at a Time Therapy Services

1. About Our Text Messages

These terms describe our informational text messaging service. Messages may include appointment scheduling, reminders, appointment changes, responses to your inquiries, and routine office follow-up. Messages may be sent through our scheduling system or business phone system.

Text messaging is not a substitute for therapy, clinical advice, or emergency care. Messages are not continuously monitored. If you are experiencing an emergency, call 911 or seek immediate help.

2. Consent and Participation

By choosing to receive text messages from us, you agree to these terms for the messaging service you select. Providing a phone number or accepting our Website Privacy Policy does not, by itself, enroll you in recurring text messages.

Participation is optional and is not a condition of receiving therapy services. Contact our office to arrange another communication method. Consent for appointment and office messages does not authorize unrelated promotional messages.

Please provide a number you are authorized to use and notify us if it changes or is reassigned. Communications involving a minor or an authorized representative remain subject to applicable consent and confidentiality requirements.

3. Message Frequency and Charges

Message frequency varies according to your appointments, communication preferences, and interactions with our office. We do not promise a fixed number of messages each week.

Message and data rates may apply under your wireless plan. Contact your mobile provider for details. Delivery may be delayed or unsuccessful because of carrier, network, or device conditions.

4. Stopping Text Messages

To stop messages from a particular messaging service, reply STOP to the number sending those messages. You may receive one final message confirming your opt-out. Further messages from that service will stop unless you give renewed consent.

You may also request an opt-out by calling 907-318-5686 or emailing info@adayatatimetherapyservices.com. If you receive messages from more than one practice number or system, contact our office to update your preferences across all applicable systems.

Stopping text messages does not cancel an appointment. Contact our office separately to cancel or reschedule.

5. Help and Support

Reply HELP to the sending number where automated help is supported. For assistance with any of our messaging services, call 907-318-5686 or email info@adayatatimetherapyservices.com.

Some automated reminder messages may not accept conversational replies. Follow the instructions in the message or contact our office directly.

6. Privacy and Confidentiality

Our Website Privacy Policy explains how we handle information associated with website inquiries and messaging. Our HIPAA Notice of Privacy Practices explains our responsibilities concerning protected health information.

We do not sell your mobile number or disclose your SMS opt-in information or consent to third parties for their marketing purposes. Service providers may process information on our behalf to operate our messaging systems, subject to applicable privacy and security obligations.

Ordinary text messages can appear on device screens or be accessible to others who use your phone. Avoid sending sensitive clinical information by SMS. Ask our office about secure communication options and reasonable requests for confidential communications.

7. Changes to These Terms

We may update these terms and will post the revised version with an updated date. Changes to these terms do not automatically authorize new types of messages that require additional consent.

8. Contact Us

Aday at a Time Therapy Services, LLC
100 Cushman Street, Suite 308
Fairbanks, Alaska 99701

Phone: 907-318-5686
Email: info@adayatatimetherapyservices.com

Effective Date: October 2, 2026

Last Updated: October 2, 2026